National Health ID

The National Healthcare Insurance Agency in Ghana has a total membership of more than 8 million people. The current ID card is replaced by a biometric ID smart card. The goal of this project is to improve transparancy of the claim process and to reduce costs. This can be assured when only eligible clients will get their treatment and identity fraud is reduced.

A biometric smart card solution has been rolled out to improve identity checks and the transparency of the claim process. Every member of the NHIA is registered with fingerprints in addition to biographic information in a online web-based system. The health card will be issued only after an online identification check, based on fingerprints, in a nationwide central database (AFIS). If no duplicate is found, a contactless smart card is printed and issued to the member.

About 500 mobile registration stations and 450 desk-based registration stations are operational. Each station includes a workstation, smart card printer, card reader, fingerprint scanner, webcam and software to capture the biometric and biographic information and to print the card.

The second process is the verification at the health provider. Thousands of (Android) tablets with fingerprint units are deployed to enable 1-to-1 verifications of the identity of the members. The health provider can verify the member with fingerprints. The live fingerprints are matched against the secured stored fingerprint in the smart card. If the verification is successful, a claim check code (CCC) is generated. Only with this correct CCC the doctor can reimburse his claim at the central claim processing center.

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